JD2022-TU1/main/gameroot/pc/Support/Readme/English.txt

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Ubisoft Entertainment
Just Dance 2017 PC
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Thank you for purchasing Just Dance 2017 for PC!
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Table of Contents
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1. Installation Instructions
1.0. System Requirements
1.0.1 Minimum Configuration
1.0.2 Recommended Configuration
1.1. Language Selection
1.2. Uninstallation
2. General Notes
2.1. Display/Performance Settings
2.2. Uplay PC
3. Known Issues
3.1. Installing Video Drivers
3.2. Installing Sound Drivers
3.3. Installing DirectX
3.4. Hints
4. Important Websites, Contact Information and Technical Support
4.1. Technical Support
4.2. Important Websites
5. Legal Information
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1. Installation Instructions
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1.0. System Requirements
VERY IMPORTANT! This product ONLY supports 64-bit operating systems!
Please ensure that Windows® 7 has Service Pack 1 (or better).
1.0.1 Minimum Configuration:
Operating System: Windows 7 SP1 64 bit, Windows 8.1 64 bit, Windows 10 64 bit.
Processor: Intel i5 750 @ 3.3 GHz or AMD Phenom II X4 955 @ 3.2 GHz
RAM: 4 GB
Video card: NVIDIA GeForce GTX460 or AMD Radeon HD5850 (1024MB VRAM)
DVD-ROM: DVD-ROM Dual Layer
Hard Drive Space: 15 GB
Sound: DirectX 9.0c Compatible Sound Card with Latest Drivers
Internet: Broadband connection and service required for multiplayer mode
Peripherals: Windows-compatible keyboard required, optional Microsoft XBOXONE controller or compatible.
1.0.2 Recommended Configuration:
Operating System: Windows 7 SP1 64 bit, Windows 8.1 64 bit, Windows 10 64 bit.
Processor: Intel i3 2105 @ 3.1 GHz or AMD FX-4100 @ 3.6 GHz
RAM: 4 GB
Video card: Nvidia GeForce GTX560 (1024MB VRAM), AMD Radeon HD6870 (1024MB VRAM)
DVD-ROM: DVD-ROM Dual Layer
Hard Drive Space: 15 GB
Sound: DirectX 9.0c Compatible Sound Card with Latest Drivers
Internet: Broadband connection and service required for multiplayer mode
For the most up-to-date minimum requirement listings, please visit the FAQ for
this game on our support website at http://support.ubi.com.
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1.1. Language Selection
The game language can be changed from the game client. The game requires a restart to change language.
If you are using Uplay, you can change the language by using the drop down selection in Properties tab.
If you are using Steam, you can change the language by going in Properties, and using the language tab.
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1.2. Uninstallation
Just Dance 2017 can be uninstalled from within the Uplay PC application.
Go to the Just Dance 2017 game page within the Uplay PC application, then click on
the arrow next to the Play button. Select the Uninstall option and follow the
instructions on-screen to uninstall the game.
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2. General Notes
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2.1. Display/Performance Settings
Just Dance 2017 automatically adapts to the display settings of your computer.
The users cannot setup the display settings.
There are some video card drivers that may cause flickering and disappearing
objects. It is important to make sure the latest available drivers are installed.
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2.2. Uplay PC
This game requires a one-time online activation via Uplay PC.
Create a new Uplay account in the Uplay application or at Uplay.com or use your
existing Uplay account and the Unique Key that came with your game to bind the
game to your account.
Launching the game after this one-time activation is possible in online and
offline mode. Not all game functionality is available in Offline Mode.
For Uplay licenses see the installation directory of the Uplay application and
check the data\resources\LICENSES.TXT file
For support with the Uplay PC application visit:
http://support.ubi.com
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3. Known Issues
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3.1. Installing Video Drivers
If you experience any graphical problems, please install the latest video and
motherboard drivers available for your Graphics Card. Links to the most popular
Graphics Card and motherboard manufacturers are available at the bottom of this
document.
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3.2. Installing Sound Drivers
If you experience any sound problems, please install the latest sound drivers
available for your sound card. Links to the most popular sound card manufacturers
are available at the bottom of this document.
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3.3. Installing DirectX
Just Dance 2017 requires DirectX runtime libraries from June 2010 or later to
run properly. To get the latest version of DirectX, please visit:
http://www.microsoft.com/download/
DirectX is also provided on the install disc in the folder Support\DirectX and
automatically installed when you install Just Dance 2017.
If you receive an error message about missing DLL files, reinstall DirectX from
the install disc to correct the problem.
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3.4. Hints
* It is _not_ advisable to install the game into the Windows folder (usually
C:\Windows), a subfolder of the Windows folder, nor the root of the system
drive (usually C:\).
* It is recommended to close all other running programs before installing the
game, to reduce the risk of software conflicts.
* If you experience graphical corruption, make sure your graphics driver's
control panel is _not_ configured to override application settings.
* Vibration support is only supported when using the Xbox 360 controller or mobile device.
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4. Important Web Sites, Contact Information and Technical Support
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4.1. Technical Support
Before contacting Ubisoft Entertainment's Technical Support Department, please
browse through our FAQ listings or search our support database at our website:
http://support.ubi.com. Here you will find the most recently updated information
since the game's release.
Also please make sure that your computer meets the minimum system requirements,
as our support representatives will be unable to assist customers whose
computers do not meet these criteria.
Whenever you contact the Technical Support Department, please include the
following information or have it available if you are calling:
-Complete product title (including version number)
-Exact error message reported (if applicable) and a brief description of the
problem you're encountering
-Processor speed and manufacturer
-Amount of RAM
-Operating system
-Graphics Card that you are using and amount of RAM it has
-Make and speed of your CD-ROM or DVD-ROM drive
-Type of sound card you are using
Contact Us via the Internet
This is the best way to contact us. Our website is open 24 hours a day, 7 days a
week, and it contains the most up-to-date Technical Support information available,
including patches that can be downloaded free of charge. We update the Support
pages on a daily basis so please check here first for solutions to your problems:
http://support.ubi.com/.
Contact Us by E-mail
For fastest response via e-mail, please visit our website at:
http://support.ubi.com/
From this site, you will be able to enter the Ubisoft Entertainment Solution
Center where you can browse through our listings of Frequently Asked Questions
(FAQ), search our database of known problems and solutions, or, for fastest
e-mail response, you can send in a request for Personal Assistance from a
Technical Support Representative.
It may take up to 24 hours for us to respond to your e-mail depending upon the
volume of messages we receive.
Contact Us by Phone
You can also contact us by phone by calling USA: (919) 460-9778. Note that this
number is for technical assistance only. No hints or tips are given over the
Technical Support line. When calling our Technical Support line, please make
sure you are in front of your computer and have all of the necessary information
listed above at hand.
Be advised that our Technical Support Representatives are available to help you
Monday-Friday from 9 am-9 pm (Eastern Standard Time). While we do not charge for
technical support, normal long-distance charges apply. To avoid long-distance
charges, or to contact a support representative directly after these hours,
please feel free to use one of the other support avenues listed above.
Pour du service en français, veuillez contacter: (866) 824 6515.
Para la ayuda en español llame: (866) 824-6515.
Contact Us by Standard Mail
If all else fails you can write to us at:
[NCSA Technical Support]
Ubisoft Support
4000 Aerial Center Pkwy
Suite 102
Morrisville, NC 27560
USA
[Canada Technical Support]
5505 Boulevard Saint Laurent
Suite 5000
Montreal, Quebec
Canada H2T 1S6
Return Policy
Please do not send any game returns directly to Ubisoft before
contacting Technical Support. It is our policy that game returns must be dealt
with by the retailer or online site where you purchased the product. If you have
a damaged or scratched game disk, please visit the FAQ listing for your game
and get the latest replacement policy and pricing. We will not accept
unsolicited returns/exchanges without prior approval and an RMA
(Return Materials Authorization) number from a support representative.
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4.2. Important Websites
Just Dance 2017 official web site:
http://just-dance.ubisoft.com/en-us/home/
DirectX End-User Runtime:
http://www.microsoft.com/download/
Latest AMD Drivers:
http://support.amd.com/
Latest NVIDIA Drivers:
http://www.nvidia.com/drivers/
Latest Intel Drivers:
http://downloadcenter.intel.com/
Latest Creative Labs Drivers:
http://support.creative.com/
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5. Legal Information
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Just Dance 2017 Ubisoft Entertainment. All Rights Reserved. Just Dance,
Uplay logo, Ubisoft, Ubi.com and the Ubisoft logo are trademarks of
Ubisoft Entertainment in the US and/or other countries.